GENERAL FAQ’S

If your car was towed at the request of an agency, you must first be sure that you don’t need the agency’s permission to pick up the car.

Your car was towed because it was parked in a no-parking zone. Our records indicate that there were clear signs indicating the restriction. Unfortunately, vehicles parked in these areas are subject to towing to maintain safety and accessibility.

Tow by the hour refers to a towing service where the customer is billed based on the time it takes to complete the tow rather than a flat rate or distance-based fee. This type of service is often used for more complex towing situations that require extra time or effort.